Help & Support
Need help with your account, subscription, workouts, nutrition plan, or another IronForge feature? Submit a support ticket or send us a direct message.
Frequently asked
Quick answers to the most common questions.
How do I reset my password?
From the sign-in page, tap Forgot password? and follow the emailed reset link.
How do I update my payment method?
Open Profile → Manage billing. That opens the secure billing portal where you can update cards and addresses.
How do I cancel my subscription?
Go to Profile → Cancel subscription. You keep access until the end of the current billing period.
How do I restore a canceled subscription?
Before the period ends, click Resume in Profile. After it ends, resubscribe from the Dashboard.
Why is my workout plan not generating?
Confirm your subscription is active. If it is, submit a ticket with the AI Generation Issue category — we usually resolve these within a business day.
How do I unlock recipes on the IronForge Training plan?
Add the Recipes add-on for $9.99/mo from the Dashboard or Profile.
How do I update my profile info?
Retake the onboarding questionnaire from Profile to refresh goals, equipment, and stats.
How do I delete my account?
Submit a ticket under Privacy or Data Request and we will process deletion within 30 days.
Still need help?
Prefer email?
support@officialironforge.com